What is Ask Chairscribe?
A chat interface that answers questions about your appointments and patient records: retrieval, not clinical advice.
Applies to: Web app
What is Ask Chairscribe?
Ask Chairscribe is a chat interface that sits alongside your note. Type a question and get an answer drawn from what Chairscribe already has: this appointment, the patient’s previous appointments, your day, and the context you provided.
What you can ask
About this appointment
- “What did I say about tooth 26?”
- “Did I record an occlusion check?”
- “What post-op instructions did I give?”
- “Was consent for the extraction discussed?”
Across the patient
- “When was 36 last restored?”
- “Has this patient reported sensitivity before?”
- “What did we agree at the last appointment about the 47 crown?”
- “Show me every note where I mentioned bruxism for this patient.”
What it will not do
Being explicit here saves a lot of disappointment.
| Ask Chairscribe does not | Instead |
|---|---|
| Edit or rewrite your note | Edit directly in the note, or adjust your template. |
| Search clinical guidelines or literature | Use your usual clinical resources. |
| Give treatment advice or diagnose | This is your clinical judgement, not ours. |
It will say “I don’t know.” A retrieval system that answers everything is one that invents things. If Ask Chairscribe can’t find something, it tells you, and that answer is itself clinically useful, because it usually means you didn’t say it.
How to use it
- Open an appointment.
- Type your question into the query bar.
- Read the answer, then check it against the record.
Treat every answer as a pointer back to the record. The transcript is the source of truth; Ask Chairscribe is a faster way to search it. Open the appointment or transcript to verify anything that matters.
Where it fits in the workflow
Before the day starts, in quick queries during an appointment, while the note is drafting, between patients, and after the appointment.
Chairscribe Actions
Alongside free-form questions, Chairscribe supports slash commands for common, structured requests that span more than a single appointment.
Example uses across your day
/daily-recap: a recap of today’s appointments./daily-overview: an overview of today./patient-explainer: a digestible patient explainer you can send to your patient.
Use these when you want a summary or a generated document rather than a specific answer: reviewing the day ahead, or catching up at the end of it.
Important to know
- Ask Chairscribe assists. You decide. Every clinical judgement, and every entry in the patient record, remains yours.
- Verify anything consequential against the transcript. The transcript is the source of truth; Ask Chairscribe is a faster way to search it.
- It is not a clinical decision support tool and must not be used as one.
- Feedback matters. If an answer is wrong or unhelpful, tell us. We can’t test every answer exhaustively within our team.
Tips for success
Do
- Ask specifically for who and when.
- Use it as a guide, not a source of truth.
Avoid
- Don’t ask it clinical questions. It won’t answer, and it shouldn’t.
- Don’t treat an answer as verification. Check the transcript for anything that matters.
- Don’t ask it to fix the note.
Glossary
| Term | Definition |
|---|---|
| Ask Chairscribe | The chat interface for querying an appointment or a patient’s record. |
| Chairscribe Actions | Slash commands (e.g. /daily-recap) for structured, cross-appointment summaries. |
| Retrieval | Answering from existing records only, never inventing or diagnosing. |