Terms and Conditions for ChairScribe

Welcome to ChairScribe (https://www.chairscribe.com). By accessing or using our website, mobile application, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use the Service.

1. Overview

ChairScribe is an AI-powered clinical notes platform for dental professionals. The Service allows you to record patient appointments, generate transcriptions, and produce clinical notes using artificial intelligence. The Service is available via our web platform and the ChairScribe Mobile companion app.

2. Eligibility

The Service is intended for use by licensed dental professionals and their authorised staff. By using the Service, you represent that you are at least 18 years of age and are legally authorised to enter into these Terms.

3. Account Registration and Security

You must create an account to use the Service. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Not share your login credentials with others
- Notify us immediately of any unauthorised use of your account

Each account and subscription is for a single individual only. Sharing access is strictly prohibited.

4. License and Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your professional dental practice, subject to these Terms.

You agree not to:
- Share, sublicense, resell, or redistribute access to the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service for any unlawful or unauthorised purpose
- Attempt to gain unauthorised access to our systems or other users' accounts
- Use the Service to store or transmit malicious code
- Interfere with or disrupt the integrity or performance of the Service

5. Audio Recording and Patient Consent

5.1 Your Responsibilities
As a dental professional, you are solely responsible for:
- Obtaining appropriate informed consent from patients before recording appointments
- Complying with all applicable health privacy laws and professional regulations in your jurisdiction
- Ensuring your use of the Service meets your professional and ethical obligations
- The accuracy and appropriateness of any clinical notes generated

5.2 AI-Generated Content
Clinical notes and transcriptions generated by the Service are produced by artificial intelligence and are provided as a drafting aid only. You are responsible for reviewing, editing, and verifying all AI-generated content before using it in any clinical or professional context. ChairScribe does not provide medical or dental advice.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy (https://chairscribe.com/privacy-policy), which describes how we collect, use, and protect your information. By using the Service, you agree to the terms of our Privacy Policy.

You retain ownership of all content you submit to the Service, including audio recordings, transcriptions, clinical notes, templates, and patient information. We do not claim ownership of your content.

We do not use your audio recordings, transcriptions, or clinical notes to train AI models.

7. Subscription and Payment

7.1 Fees
Access to certain features of the Service requires a paid subscription. Fees are as displayed at the time of purchase and may be updated with notice.

7.2 Billing
Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed through our third-party payment provider.

7.3 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

7.4 Refunds
If you are unsatisfied with the Service, you may request a refund within 7 days of your initial purchase by contacting support@chairscribe.com.

8. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is owned by ChairScribe and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

10. Limitation of Liability

To the maximum extent permitted by law:
- The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied
- We do not warrant that AI-generated content will be accurate, complete, or suitable for any particular clinical purpose
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
- Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim

11. Indemnification

You agree to indemnify and hold ChairScribe harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your breach of these Terms
- Your failure to obtain patient consent or comply with applicable laws
- Your reliance on AI-generated content without proper review

12. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms or engage in conduct that we reasonably determine is harmful to the Service or other users. You may terminate your account at any time by contacting us.

Upon termination, your right to use the Service ceases immediately. We may retain your data as described in our Privacy Policy.

13. Modifications to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Australia.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact us:
Email: support@chairscribe.com
Website: https://chairscribe.com

These terms of service should be reviewed by a qualified legal professional before publication.